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Store Policy

Customer Care

Our vision is to be the leading provider of Paper & Plastic Packaging.

To achieve our vision, we must exceed the expectations of our customers in everything we do. This requires every member of our team to be committed to providing outstanding customer service at all times.

The following standards have been developed to ensure that we consistently deliver the high level of customer service that our customers expect and deserve:

We will always:

• be polite, professional, and courteous
• be responsive to customer inquiries and requests
• handle customer complaints promptly and effectively
• continuously strive to improve our level of service

We will never:

• keep customers waiting unnecessarily
• fail to follow up on promised actions
• speak negatively about other employees or the company in front of customers
• engage in any form of dishonest or illegal activity

If you have any questions or concerns, please do not hesitate to speak with our manager.

Thank you.

Privacy & Safety

This Privacy Notice (the “Notice”) describes how we handle personal data we collect and use while you are accessing our website at (our “Website”), any other website we own or operate or mobile applications that reference this Notice unless we have implemented a separate privacy notice for a particular site or mobile application. This Notice does not apply to the websites or applications of third parties that have their own privacy policies.

When we collect your personal information. We collect your personal information when you: 

  • Browse and interact with the website

  • Use the “Contact Us” form

  • Sign up for email alerts

  • Provide information for making a purchase, reporting a problem or participating in online surveys

How we use your personal information. Riven Distributors may need your personal data to fulfill a contractual relationship with you, comply with legal obligations or pursue a legitimate interest – for example, to: 

  • Respond to inquiries and fulfill your requests, such when you ask us to send you product informatiom

  • Verify your identity

  • Communicate with you about products, services, and events related to Riven Dsitributors

  • Review and evaluate your use of (or your decision not to use) our products and services in order to develop and improve the quality of our offering and strengthen our relationship with you, along with our other existing and potential customers 

  • Send you marketing information

  • Send you administrative information regarding changes to our terms, conditions and policies

  • Achieve certain business purposes, such as data analysis, audits, new product development, usage trend identification, and determining the effectiveness of our promotional campaigns

  • Personalize this site and track its performance

  • Prevent and detect fraud

  • Comply with applicable laws, regulations, export controls, customer requirements or codes of practice

  • Fulfill business partner compliance screening obligations to prevent money-laundering and corruption-related crimes

  • Support the sale or transfer of all or a portion of our business or assets

Except where we need it to support a contract with you or fulfill a legal obligation, we will only use your personal information for legitimate interests as set forth above.

Riven Distributors does not knowingly collect any data from children under 18 years of age through the Website. Riven Distributors will specifically instruct children under 18 not to submit such information. We do not currently allow children under 18 to register for or participate in contests or promotions on the Website. However, if the parent or guardian of a child under 18 believes his or her child has provided us with personal data and wants it deleted, that parent or guardian should contact us to remove it from our systems. If Riven Distributors discovers we have personal data about a child under 18 in retrievable form in our files, we will delete it. In addition, anyone under 18 years of age should get the permission of a parent or guardian prior to using or disclosing any personal data on the Website. Because Riven Distributor's Website is not directed to users under the age of 18, and in compliance with the disclosure requirements of the CCPA, Riven Distributors does not sell the personal data of any minors under 18 years of age.

Questions or comments about this Notice should be submitted to:

Riven Distributors
PO Box 523902

Miami, FL 33152-3902

Wholesale Inquiries

Wholesale pricing is available for orders of $500+ with a minimum of 10 cases.

If you are a distributor or reseller and you are interested in a bulk purchase, please contact us to discuss more about your interest. 

If you are interested in carrying our products, please send us an e-mail at with the subject line “Wholesale Inquiry”. Please include the applicable information on the following topics in your e-mail.

Company Name: 

Buyer Name (First and Last):


Phone Number:

Business Address: 



Type of Business:

Please tell us a little about your store, what merchandise you offer, and other brands and lines you carry: 

How many Rivenonline items you would like: 

Which specific Rivenonline items you are interested in: 

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • Cash upon Pick Up

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